Every hotel owner wants their business to be a thriving place. One area where any great hotel starts is with great staff. If a hotel has the nicest rooms coupled with poor staff, it is unlikely guests will want to return. Poor customer service can cause many problems for a hotel. Research done by CEB shows that 96 percent of customer that have to exert a high amount of effort will end up being disloyal to your company. Software has become a great helper in retaining employees. Hotel reservations software can allow works to easily ensure customer have no booking errors. In this post, you will learn three tips to retaining your workers.
Have Employee Development Plans in Place
Every worker wants to know that their time at work is going towards something. If your worker